or 1-866-788-4412 .................................................................................................... office@dialogueandresolutionservices.ca

Community Workshops

We’ve got a busy fall coming up!

Dialogue and Resolution Services has a truck load of training coming up this fall. As well as our well known Communicating through Conflict series starting days and evenings in October, we are also launching two new programs: Building the Future with Effective Co-parenting, and Self-Advocacy and Assertiveness for Seniors starting in September. Added to this are a number of day long and half day workshops on specific issues to do with Reconciliation, Mediation, and Non Binary Social Inclusion. Read on for details!

Our Workshops can help!!

To Register Call us at 250-383-4412 or toll free 1 (866) 788-4412

or View the workshop schedule here.

We offer several workshop series:

Increase Transparency and Trust with the Visual Agenda Template $45 half day

Presenter:  Lisa Arora, Civil and Comprehensive Family Mediator, Graphic Facilitator

What if in the early stages of your mediations, parties could see a map of the dynamics that would affect engagement later on? With a Visual Mediation Agenda, they can. Lisa Arora of Big Time Visual will show you exactly how to use the Visual Mediation Agenda Template in any mediation to quickly engage parties in setting the foundational structure for a successful mediation. By creating this 50,000-foot view of where the mediation is going with your parties, you’ll increase trust in the process and set people up to feel more confident participating. Come…take a BIG leap towards working visually in your mediations.

Tuesday Sept 11, 12-3 pm at Burnside Gorge Community Centre 471 Cecelia Road Victoria

Register through our website at https://mydrs.ca/training/

Self-advocacy and Assertiveness for Seniors 4 part series $20/ session, $70/series

Presenters Amber Freer LLB and Susan Belford MA Con. Res.

Do you wish you could get across to others what you have to say? Does it sometimes seems like others aren’t listening? Are there important conversations you want to have with a caregiver, doctor or adult child?  Assertive Seniors is a four part workshop series designed to help develop effective communication and self-advocacy skills, while having fun.

Topics with include:

  • Active Listening
  • Self-Advocacy and Self Awareness
  • Assertive Communication
  • Putting it all together

Tuesday afternoons 1-3:30 Sept 18, Sept 25, Oct 2,Oct 9 at Cook Street Village Activity Centre

Register through Cook Street Village Activity Centre, at 250-384-6542 or through our website at https://mydrs.ca/training/

Building the Future with Effective Co-parenting 4 part series $25/ session, $100/series*

Presenters: Tammy Van Hinte RCC, FMC Cert and Laura Hutcheson, Cert. Coach

Are you worried about how your separation is impacting your children?  Do you feel afraid that they are not getting a good model for how to make marriage work?  Do you feel helpless about how your children are being parented in the other home? Learn the skills you need to effectively co-parent!

This workshop series examines how to apply the best interests of the child to your life, and how to

  • Become aware of conflict patterns in your relationship with your co-parent
  • How to keep calm when conflict happens
  • How to communicate through conflict
  • Support your children to adjust to two homes and to thrive in this family structure

Group A  Fridays Oct 26, Nov 2, Nov 9, Nov 16, 1-4 pm
Family Room, Esquimalt United Church 500 Admirals Rd.

Group B  Thursdays Oct 25, Nov 1, Nov 8, Nov 15, 5:30-8:30
Family Room, Esquimalt United Church 500 Admirals Rd.

*    reduced rate for Dialogue and Resolution Services mediation and parenting coordination clients.

Register through our website at https://mydrs.ca/training/

Reconciliation: Journey of our Generation $50 full day workshop

Presenters: Cultural Connections

Due to positive community response, Dialogue and Resolution Services.is proud to sponsor a second Victoria presentation of this incredible workshop created and presented by Cultural Connections, exploring the history of Canada pre and post contact through the stories of Indigenous and non-Indigenous experiences. It generates a deep understanding within participants about the effects and impacts of colonization, the Indian Act, Canada’s policy of Assimilation, residential schools and explores the systemic differences between cultures. The workshop is experiential, allowing participants to become part of the story and work together to explore the meaning, process, and realities of reconciliation through two different world-views.

Cultural Connections has a story to share about reconciliation; its highs and lows, the emotions it stirs up and unimaginable gifts. The team will take you through the story of the first 145 years of Canada’s history and into the era of reconciliation. Participants will laugh, reconsider, reflect, deepen their understanding, maybe shed a tear, answer some tough questions and perhaps inspire a few new ones.

The Cultural Connections* Team is a group of Residential School Survivors, Inter-Generational Survivors, and Canadians. Each one of the team represents a part of this story, a part of the healing. Each is committed to creating a new journey for generations to come. Each is a professional in their field.

Friday Feb. 22  8:30 to 4:30, lunch provided Location: Pacific Opera's - Wingate Studio 925 Balmoral Road

Register through Event Brite at https://www.eventbrite.com/e/reconciliation-the-journey-of-our-generation-tickets-49099076660

Communicating through Conflict 9 part series $25/ session, $200/ full series

Presenters Brad Crewson Cert. Con. Res.  Roy Asselstine, MA Con. Man. Civil and Family Mediator, Syd Bergeron, BA

Do difficult conversations end up as arguments? Does the art of assertiveness escape you? Do you have trouble getting your point across? Don’t get stuck trying to prove you are right—be effective with clear, collaborative communication techniques. Learn how to:

o      Choose a conflict style that fits the situation

o      Choose a conflict style that fits the situation

o      Set and maintain personal boundaries

o      Manage strong emotion

o  Listen actively

o  Assert yourself effectively

o  Understand power dynamics

o  Manage cultural differences

And much, much more!

Evenings: Tues Oct. 9- Dec 4   6:00 pm to 9:00 pm     Esquimalt United Church, 500 Admirals Road (enter on Lyall St.)

Days: Tues Oct. 16- Dec 11  9:30 am to 12:30      Island Community Mental Health, GROW program,  125 Skinner Road

Register through our website at https://mydrs.ca/training/

Deepening the Practice of Facilitation and Mediation: $225 2 day workshop

Bridging the Cultural Gap with First Nations by Creating Healthy and Powerful Relationships

 Presenters: Matt Thorpe Conflict Resolution Specialist and Lise LaBlanc BA, MEd, RP

As conflict resolution practitioners, mediators, facilitators, and social workers, we have a responsibility to master ourselves so that we can inspire and work with our clients in a meaningful way.  How many of us find it difficult to overcome bias, guilt or shame stemming from our collective Canadian past in order to connect in a genuine way with one another? Are we scratching at the surface or are we working from a truly powerful place to meet real pain with real heart?  If it is true that we don’t know what we don’t know and that we can only give what we have, let’s seize this opportunity to come together to experience deeper awareness and collectively transform our practice.

  • Learn to resolve conflicts from the inside out
  • Learn to orient our practice with an awareness of the damage we all carry from colonialism
  • Understand how to tap into clients from an intuitive place
  • Join the circle and experience first-hand the power of self-reflection combined with authentic conversation
  • Learn about a unique yet simple approach to making sense of complex human dynamics
  • Uncover the challenges that are in the world of each and everyone’s “story” and discover how to untangle the stories that are keeping people in conflict

Michel Pujoh Room, UVIC Student Union Building

Thursday November 8th  9 am to 5 pm

Friday November 9th  9 am to 3 pm                                                                                                                            

Register through Event Brite at https://www.eventbrite.com/e/deepening-the-practice-tickets-49118518812

Beyond the Binary: Gender Diversity for Service Providers $20 2 hr lunch and learn

Presenter Kingsley Strudwick, Ambit Gender Diversity Consulting

Diverse gender expression and exploration are valuable elements of our ever-evolving communities. It is important for contemporary organizations to understand, embrace, and adapt to these exciting cultural shifts and to keep up with human rights progress. This workshop introduces a framework for understanding gender diversity beyond the binary male-female, offers examples of gender-affirming workplace practices, and explores strategies for applying these learnings on a personal, relational, and systemic level.

  • How are sex, gender, and orientation separate? How are they connected?
  • How to create affirming experiences for clients and staff
  • Supports to help navigate “the system”

Kingsley Strudwick has been facilitating in the anti-violence and community engagement sectors for the past nine years, using an anti-oppressive lens to explore issues including cultural safety, workplace best practices, and gender diversity. As an extension of Kingsley’s five years of offering education through the Victoria Sexual Assault Centre, they founded Ambit Gender Diversity Consulting, a company dedicated to improving staff and client experiences for transgender, gender diverse, and two-spirit people.

 Tuesday Nov. 20, 12 - 2pm Burnside Gorge Community Center

Register through our website at https://mydrs.ca/training/

Feedback from participants:

The Effective Conflict Management & Communication workshops centered on our real life experiences – we did role playing and shared our personal experiences. Both activities were very valuable in applying the techniques we learnt in the classroom to real life experiences.

Thank you, South Island Dispute Resolution Centre; Victoria Foundation; and Gordon Head Rec for putting this course together and for all your time and effort in making this module available for everyone. I would also like to thank the Provincial Gaming Commission for providing the funding for my participation and Jodi for facilitating my course registration and making it possible for me to take this certification.

The workshops had excellent content and in-class activities that helped reinforce the theories around communication and conflict management. The instructors were there to support and to assist us. Our facilitators were very good at keeping it real and helping us get through the difficult issues we worked through