or 1-866-788-4412 .................................................................................................... office@dialogueandresolutionservices.ca

Community Workshops

Ongoing Program Offerings!

We continue to have lots of training opportunities for folks who want to build their communication skills and gain insight into social conflicts. Read on to learn more about our offerings:

We offer several workshop series:

Presenters Amber Freer LLB and Susan Belford MA Con. Res.

Do you wish you could get across to others what you have to say? Does it sometimes seems like others aren’t listening? Are there important conversations you want to have with a caregiver, doctor or adult child?  Assertive Seniors is a four part workshop series designed to help develop effective communication and self-advocacy skills, while having fun.

Topics with include:

  • Active Listening
  • Self-Advocacy and Self Awareness
  • Assertive Communication
  • Putting it all together

Call our office at 250-383-4412 or toll free 1 (866) 788-4412 for more information about the next series dates.

Presenters: Tammy Van Hinte RCC, FMC Cert and Laura Hutcheson, Cert. Coach

Are you worried about how your separation is impacting your children?  Do you feel afraid that they are not getting a good model for how to make marriage work?  Do you feel helpless about how your children are being parented in the other home? Learn the skills you need to effectively co-parent!

This workshop series examines how to apply the best interests of the child to your life, and how to

  • Become aware of conflict patterns in your relationship with your co-parent
  • How to keep calm when conflict happens
  • How to communicate through conflict
  • Support your children to adjust to two homes and to thrive in this family structure

Next Session starts April 5, 2019 - Registration Ongoing Call us at 250-383-4412 or toll free 1 (866) 788-4412

  • Reduced rate for Dialogue and Resolution Services mediation and parenting coordination clients.
  • Session cost can be subsidized on a sliding scale. Contact 250-383-4412 to arrange.

Register through our website at https://mydrs.ca/training/

Presenter: Martin Golder

This workshop will be of interest to mediators, lawyers, coaches and counsellors.

Come and learn how to move beyond mechanical empathy and connect deeply with those you serve; by being fully present, listening fully and understanding without judgement, you can help them shift in a meaningful way toward resolution of their conflict.

This full day workshop introduces Vipasana, the skill of focused attention and intention, and Metta, the loving kindness meditation, to explore the role Compassion and Empathy play as impasse breakers when working with people who are in conflict. The workshop will combine lecture, dialogue and role play practice combining dispute resolution forms with skill in the practice of three types of empathy: cognitive, emotional and compassionate.

A light lunch will be served.

Martin Golder is a member of the MediateBC Civil Roster and was a mentor in the BC Court Mediation Program. He has been mediating since 1996. He is also a retired Architect. He has presented this workshop to World Mediation Summit in Madrid in 2017 and the Alberta ADR symposium in Edmonton May 2018.

Friday, 12 April 2019,  8:30 AM – 4:00 PM PDT,  lunch provided
Location: University of Victoria, Clearihue Building, Room A 307 (Ring Road)

Register through Event Brite at https://www.eventbrite.ca/e/journey-to-empathy-with-martin-golder-tickets-57650364793 

Presenters Brad Crewson Cert. Con. Res.  Roy Asselstine, MA Con. Man. Civil, Family Mediator, Syd Bergeron, BA and Mark Tuttle

Do difficult conversations end up as arguments? Does the art of assertiveness escape you? Do you have trouble getting your point across? Don’t get stuck trying to prove you are right—be effective with clear, collaborative communication techniques. Learn how to:

  • Choose a conflict style that fits the situation
  • Choose a conflict style that fits the situation
  • Set and maintain personal boundaries
  • Manage strong emotion
  • Listen actively
  • Assert yourself effectively
  • Understand power dynamics
  • Manage cultural differences
And much, much more!

Begins again on April 2nd 2019

Register through our website at https://mydrs.ca/training/

Our Workshops can help!!

To Register Call us at 250-383-4412 or toll free 1 (866) 788-4412

or View the workshop schedule here.

Feedback from participants:

The Effective Conflict Management & Communication workshops centered on our real life experiences – we did role playing and shared our personal experiences. Both activities were very valuable in applying the techniques we learnt in the classroom to real life experiences.

Thank you, South Island Dispute Resolution Centre; Victoria Foundation; and Gordon Head Rec for putting this course together and for all your time and effort in making this module available for everyone. I would also like to thank the Provincial Gaming Commission for providing the funding for my participation and Jodi for facilitating my course registration and making it possible for me to take this certification.

The workshops had excellent content and in-class activities that helped reinforce the theories around communication and conflict management. The instructors were there to support and to assist us. Our facilitators were very good at keeping it real and helping us get through the difficult issues we worked through

Didn't see the right workshop for you?

If you didn't see the right offering for you, or your organization, we also offer custom training.